Delivery on Weekdays
From Monday to Friday orders will be delivered on the same day.Between the hours of 10am and 8pm.However, we regret to say that we cannot guarantee specific delivery times. We will strive to the best of our abilities and scheduling to fulfil customer needs and requirements, but cannot promise to guarantee them.
Delivery on Saturday and Sunday including Public Holidays
Deliveries on a Saturday are available, however we must request that the order be placed BEFORE 10am.
If our customers requires delivery on Sunday or Public Holiday, it is requested that customers contact us PRIOR to placing the orders, as this ensures that delivery times are suitable for both our florist, and for our customer.We must also note that additional delivery charges will apply in the case of this kind of delivery request.Please contact us on 95795099
For Nation wide deliveries we use Direct2Florist.As a general courtesy, we ask that you contact us direct on 95795099 for all interstate orders
All products on this site are INCLUSIVE of GST.
Cancellation of an Order
We must note that all cancellations that occur after an order will be charged with a cancellation fee.
After an order, cancellations that are received LESS THAN 24 HOURS before the due date of the delivery is charged a fee of 50% of the total order value.
After an order, cancellations that are received MORE THAN 24 HOURS before the due date of the delivery is a $15 administration fee.
Regrettably, orders that are already made and prepared, or on the way to delivery, are unable to be cancelled.
We aim to always try our best to deliver an exact replica of whichever product has been advertised on our website. However, we must announce in advance that flowers, plants, wrapping and containers are subject to change depending on the seasons and time of year, as well as the availability at the time of order and delivery.
In the case that the product or flower is unavailable, we will try our best to substitute the product or flower with a close resemblance or other product/ flower that complements the image on the website.